Terms of Use 2017-12-05T23:02:48+00:00

Terms of Use

OutbackChef emerged as an Australian native herb and spice company back in 2005 to this wonderful retail space you see today.

RETURNS POLICY

Should you receive your order and have a valid reason for returning it, please let us know within 14days.  If we are unable to resolve your problem we will process a refund.  Refunds are made at the discretion of OutbackChef.

Please email us at within that time if you are not satisfied with your purchase so that we can resolve any problems. This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. will not be responsible or parcels lost or damaged in transit if you choose not to insure.

PAYMENT

OutbackChef has a number of payment options, all payments go thru the secure gateway, Eway, payments can be made with Mastercard, Visa, Diners, American Express, Paypal, Direct Debit or with a cheque.

OutbackChef is committed to protecting your privacy and your details, we do not share or sell your details to any third party and your data is secured against any unauthorised access.

Your Credit Card details are not stored on our servers.

DELIVERY

OutbackChef delivers goods using Australia Post, TNT, DHL and at times other reputable freight companies.

INTERNATIONAL

OutbackChef sends goods worldwide.

OUTBACKCHEF SECURITY POLICY

OutbackChef uses the eway payment gateway for its online credit card transactions. eWay processes
online credit card transactions for thousands of australian merchants, providing a safe and
secure means of collecting payments via the internet. all online credit card transactions performed on
this site using the eway gateway are secured payments.

– Payments are fully automated with an immediate response.
– Your complete credit card number cannot be viewed byOutbackChef or any outside party.
– All transactions are performed under 128 bit ssl certificate.
– All transaction data is encrypted for storage within eway’s bank-grade data centre, further protecting
your credit card data.
– eWay is an authorised third party processor for all the major australian banks.
– eWay at no time touches your funds; all monies are directly transferred from your credit card to the
merchant account held by OutbackChef

The OutbackChef’s Newsletter

latest native food news, recipes, information

We love the produce from the Outback Chef. It’s always fresh and delivered really quickly – and tastes Amazing too. I’ve recently bought several gift hampers which have been a smash hit. Happy regular customer here

Vicky Mann

As a  Chief Procurement Manager for the past 15 years, I am constantly looking for amazing new products, that not only taste fantastic but also have that “Wow” factor.

Jude from The Outback Chef is incredibly passionate about her produce, which is truly unique and delicious. It is an absolute pleasure to have The Outback Chef product range available for my clients.

Jen Paterson, Gourmet Procurement Purchaser